Automatic QMS Queue Management Calling System for government offices, banks,hospitals, clinics.
| Queuing Management System |
Queue management system is a program used to call queues for service users such as government offices, banks,hospitals, clinics.
Service Centers Various service units That needs to use the queue system to reduce the problem of complaints or even
in the matter of overtaking the queue .And besides The queue management system can also Let the service people Was aware of his own queue.In order to get the forecasting time and preparation for service |
| Hardware Requirements | System Software Requirements |
| 1.Ticket Dispenser with main control | Queue Management System Software |
| 2.Calling Pad( Physical Call pad and Software Call Pad Option) | Virtual Software Keypad |
| 3.Normally LCD TV Display (Customer can prepare by themselves or can purchase locally) | Multimedia Play Software |
| 4. Multimedia Player Box | |
| 5. LED Counter Display | |
Automatic queue system Consists of the following main equipment
Ticket Dispenser
The ticket dispenser for the function of issuing ticket to the customer with queue number,selected service name,counter number,number of waiting person and other information printed on it,can print in multiple language.
Technical Specification:
17 inch IR Touch Screen LCD Monitor
Inbuilt Industrial PC with Intel 2.41Ghz CPU,2G RAM,500G HDD,6 USB port
Inbuilt 80mm Thermal Printer with auto cutter,also can print your company logo on the ticket for branding
Inbuilt amplifier and speaker for voice annoncement ,multiple language voice calling supported and can be customized
Sub service menu abailable
Installed queue management system software,which can control and manage the whole system
110V-240V Power Supply
Keypad
The keypad will put on the counter desk for counter operator calling the ticket number.
Technical Specification:
21 multiple function buttons for realize the function of CALL,RECALL,SPECIAL CALL,TRANSFER,CALL BACK,LOG IN/OUT and etc
Equiped with small digital screen whowing 8 digits,5 digits for display current calling ticket number,3 digits for display number of waiting person
5 V Power Adapter can be connected
LED Counter Display
The LED Counter Display will put above counter/teller for display the current calling ticket number.
Technical Specification
8 digits Dot matrix led counter display
2 digits for display counter number,4 digits for display queue number,with 2 digits arrow for direction.The display mode can be customized,you can set as you require.Example,you can set the display model to " A001->01" "①A001" "A001 to 01" or other
The size and length can be customized,The welcome message also can customized.
110V-240V Power Supply
LCD Main Display
The big LCD Main Display will put on the waiting room for showing the centralized queue number from all counters with multimedia
Technical Specification for Player Box
Windows 7 OS installed
Installed Multimedia Queue Play Software ,can split the screen to many zones,one side display queue number,another side display advertising video for branding,and at the bottom can display the promotional running text
Queue Management System Solution
Which can support for more than 30 counters
Specific characteristics
1. Use a COMPUTER operating system via Touch Screen.
2. Customers can design Menu to use to request queue service as needed
2. Manage the queue of service applicants so that they can access the service according to their needs.
3. Reset the queue number. Start when working on the new day.
4. Set up a system to provide assistance for each type of service or call Service from available service
7. Can adjust the service name,background and etc
8. Support recording your own calling voice,file format is .wav
9. With real time report for anlysis and statistic,also can export it to excel and can print it out
Connection Diagram
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Banking Service Equipment Automatic QMS Queue Management Token Number Calling and Display System Images
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